Employers

The Program at a Glance

This program helps your team build the skills needed to become confident, independent technicians.

30-day onboarding and baseline assessment
Structured, multi-level certification path
Hands-on labs and skill verification
Mentor-supported progression
Ongoing communication and support

Your involvement supports learner engagement and ensures steady progress throughout the program.

How the Program Works

The program operates as a continuous cycle within your operations, guiding learners from enrollment through onboarding, skill development, and certification. Learners begin by establishing a baseline, then progress through guided development while their skills are tracked and mentor-verified along the way. As learners graduate, their seats are filled with new participants of your choosing, allowing the cycle to continue and building skill capacity across your team over time.

For a more detailed overview of how the program operates, watch the video below.

Your Role in the Program

The program is designed with built-in structured support, guided learning, and ongoing communication with each learner. Your role is to stay aware of progress and reinforce engagement as learners build and demonstrate their skills.

Assign the Right Mentor

Each learner should be paired with a mentor who can answer questions, observe their work, and verify skill development. The most effective mentors are closely connected to the learner’s day-to-day work and can provide timely guidance as skills are developed and demonstrated.

Stay Aware of Progress

Learners receive ongoing communication and support throughout the program as they build and demonstrate their skills. Staying aware of their progress and keeping in touch with your account manager helps ensure learners remain aligned and continue progressing successfully.

Encourage Engagement

Consistent encouragement helps learners stay motivated and committed as they move through the program. Simple check-ins and conversations can reinforce progress, maintain momentum, and show that their development is valued.

Mentors

Role Overview

The mentor works directly with the learner to guide skill development and verify progress throughout the program.

Responsibilities

Plan for 15–30 minutes of committed time per week with your learner
Answer questions and guide learners as they develop skills
Use Mentor Moments to create meaningful teaching opportunities
Observe work and know when to complete required skill checkouts for learners
Set learners up for success and steady progression with an informed baseline assessment
Stay aware of tasks and checkpoints through email communication

What Success Looks Like

Learners are able to demonstrate skills confidently, with progress verified through consistent Mentor Moments and checkouts.

Direct Supervisors

Role Overview

The direct supervisor maintains awareness of learner progress, supports engagement, and reinforces accountability for program participation.

Responsibilities

Stay aware of learner progress and overall engagement
Encourage consistent participation and completion of milestones
Assign mentors and stay informed on learner progress
Share any organizational changes (learner, mentor, or leadership updates) with your Account Manager
Attend quarterly cadence meetings or schedule quick quarterly check-ins to stay aligned and support learner success
Review, approve, and sign Authorization to Promote Agreements

What Success Looks Like

Learners remain engaged, meet program milestones, and demonstrate steady progress, with participation and completion consistently maintained.

Other Potential Roles

General Manager (GM)

Role Overview

Provides high-level oversight to support program success and reinforce its value across the organization.

Responsibilities

Support participation and reinforce the value of skill development across the team
Stay aware of overall program progress and engagement across learners and mentors
Share any organizational changes (learner, mentor, or leadership updates) with your Account Manager
Attend quarterly cadence meetings or schedule quick quarterly check-ins to stay aligned and support learner success

Point of Contact (POC)

Role Overview

Acts as the primary contact for enrollment coordination and administrative program management.

Responsibilities

Manage seat assignments, replacements, and enrollment details
Coordinate administrative processes related to program participation and account management
Share any organizational changes (learner, mentor, or leadership updates) with your Account Manager
Ensure program participation aligns with internal processes and requirements

Approval Authority

Role Overview

Provides formal authorization of learner progress and program advancement in accordance with program and regulatory requirements.

Responsibilities

Review, approve, and sign Career Development Agreements

In some cases, a single individual may serve in multiple roles. Please review all relevant responsibilities and note that if you receive similar communications more than once, this may reflect overlapping role assignments.

ASP's Role in the Program

Manage Program Structure & Delivery

We oversee the curriculum, pacing, and overall program structure to ensure a consistent and effective development path.

Guide Learner Progress

We provide ongoing communication and structured guidance to keep learners engaged, aligned, and progressing through the program.

Track Progress & Maintain Momentum

We monitor learner progress throughout the program to ensure steady advancement and identify when additional support may be needed.

Support Employer Roles

We work directly with your team to maintain alignment, provide updates, and ensure the program runs smoothly within your organization.

Welcome to the program!

We’re here to support both you and your learners throughout the program.

If you need assistance, please schedule time with your Program Momentum & Account Manager using the calendar link below or contact quinella@asp-int.com.

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